Fold7 Privacy Policy — User Information Protection
Last updated: January 2026
Your privacy matters to us. This policy clearly explains how fold7 collects, uses, stores, and protects your personal information as a platform user in Malaysia. By using the fold7 platform, you agree to the practices described in this policy.
1. What information does fold7 collect?
Fold7 collects various categories of information when you register and use our platform. Below are the main categories of information we collect:
Account Information
During registration, you are required to provide your full name, mobile number, date of birth, and login credentials. This information is used to verify your identity and keep your account secure.
Payment & Transaction Information
Fold7 records financial transaction details including deposits, withdrawals, and betting history. All transactions are processed in Malaysian Ringgit (MYR). We do not store full card numbers — payment information is handled by registered and secure payment providers.
Device & Browser Information
When you access the fold7 platform, our systems automatically record technical information such as device type, operating system, IP address, browser type, and access time. This information is used to detect suspicious activity and maintain the security of your account.
Cookies & Usage Data
Our platform uses cookies to store session preferences and enable a smoother login experience. Usage data such as pages visited, session duration, and in-platform actions are also recorded for service improvement purposes.
2. How is your information used?
Fold7 uses collected information solely for legitimate and reasonable purposes. Below are the primary purposes for which user information is used:
- Account management: To process registration, verify identity, resolve login issues, and manage your VIP status.
- Transaction processing: To securely and accurately process MYR deposits and withdrawals.
- Platform security: To detect and prevent fraud, money laundering, unauthorised access, and account misuse.
- Customer support: To enable the fold7 support team to provide accurate and effective assistance when you reach out to us.
- Legal compliance: To meet compliance obligations imposed by the relevant authorities in Malaysia.
- Service improvement: To analyse platform usage patterns for the purpose of improving the interface and overall user experience.
- Account-related communications: To send important account notifications, promotions you have opted in to receive, and policy updates.
Fold7 will not use your information for purposes unrelated to our platform services without your prior consent.
3. How are cookies used, and can you control them?
Fold7 uses session and persistent cookies to enable essential platform functions, including login authentication, language preference storage, and security monitoring. Cookies do not contain your payment details or password.
Required for core platform functions such as secure login and session verification. Cannot be disabled.
Helps us understand how users interact with the platform for service improvement purposes.
You can manage cookie settings through your web browser. However, disabling essential cookies may prevent certain features of the fold7 platform from functioning properly. For more information on managing cookies on your device, refer to your browser settings.
4. Who has access to your information?
Data Storage & Security
Fold7 stores user information on servers protected with SSL encryption and industry-standard security measures. Internal access to user data is restricted to staff who require it solely to carry out their responsibilities.
Third-Party Sharing
Fold7 does not sell, rent, or share users' personal information with third parties for marketing purposes. Your information will only be shared under the following circumstances:
- Payment providers: Minimum transaction information required to process MYR deposits and withdrawals is shared with registered payment providers.
- Legal compliance: fold7 will disclose information to the relevant authorities where required by Malaysian law or court order.
- Fraud prevention: Information required to investigate or prevent fraud may be shared with relevant parties within a strictly limited and necessary scope.
5. What are your rights as a fold7 user?
As a fold7 platform user in Malaysia, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you through official support channels.
If your information is inaccurate or incomplete, you may request a correction through the account profile section or via support.
You may request account closure and deletion of your personal information, subject to statutory record-keeping obligations.
To exercise any of the rights above, contact the fold7 support team at the official email: [email protected]. Requests will be processed within a reasonable timeframe in accordance with applicable compliance requirements. You may also refer to the FAQ for further guidance on account management.
Privacy Policy Update
Fold7 reserves the right to update this Privacy Policy from time to time to reflect changes in data practices or legal requirements. The date of the last update will be displayed at the top of this page. Continued use of the platform following any changes constitutes your acceptance of the updated policy. Where changes are significant, we will notify users via the platform.
Have a question about your data privacy?
The fold7 team is ready to help you understand how your data is handled or to process any requests relating to your personal information.